Terms of Service

These Terms of Service ("Terms", "Agreement") constitute a legally binding contract between you ("you", "your", "User", "Customer") and Dude Lemon LLC, a limited liability company organized under the laws of the State of Delaware, United States, operating the ReviewMankey platform ("we", "us", "our", "Company", "Service", "Platform").

By creating an account, accessing, or using ReviewMankey in any manner — including browsing the website at https://reviewmankey.com, using our application programming interfaces (APIs), or utilizing any feature of the Service — you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are entering into these Terms on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity. You further represent that you have obtained all necessary internal approvals, board resolutions, or partner consents required to authorize the entity's acceptance of these Terms.

If you do not agree to all of these Terms, you must immediately cease all use of the Service and delete your account. Continued use of the Service after any modification to these Terms constitutes acceptance of such modifications.

These Terms apply to all visitors, users, and others who access or use the Service, including users who contribute content, information, or other materials through the Service. By accessing or using the Service, each user is bound by these Terms regardless of whether they have created a formal account.

You acknowledge that electronic acceptance of these Terms carries the same legal force and effect as a physical signature on a paper contract. Your click of an "I Agree" button, creation of an account, or continued use of the Service after being notified of these Terms constitutes your binding acceptance.

To use ReviewMankey, you must meet all of the following requirements:

• You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is greater.
• You must be an authorized representative of the business or organization on whose behalf you are using the Service. You represent and warrant that you have the legal authority to manage the online reputation, review responses, and customer communications for that business.
• You must not have been previously suspended, removed, or banned from the Service by Dude Lemon LLC.
• You must be able to form a legally binding contract under applicable law and must not be barred from receiving services under the laws of the United States or any other applicable jurisdiction.
• If you reside in or operate from a jurisdiction where access to or use of the Service is prohibited by law, regulation, or treaty, you may not use the Service.
• You must not be listed on any United States government list of prohibited or restricted parties, including the Specially Designated Nationals List maintained by the Office of Foreign Assets Control (OFAC).
• You must not reside in or operate from a country or territory subject to comprehensive United States economic sanctions.

We reserve the right to verify your eligibility at any time. Providing false, inaccurate, or misleading information during registration or at any point during your use of the Service constitutes a material breach of these Terms and may result in immediate account termination.

If we determine at any time that you do not meet these eligibility requirements, we may immediately suspend or terminate your access to the Service without prior notice and without refund. You agree that Dude Lemon LLC shall not be liable to you or any third party for any termination of access resulting from a determination that you do not satisfy these eligibility criteria.

To access most features of ReviewMankey, you must create an account by providing accurate, current, and complete information, including a valid email address. You agree to update your account information promptly to keep it accurate and complete at all times.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any API keys or access tokens associated with your account. You agree to use a strong, unique password that you do not use for any other service. You must not share your login credentials with any unauthorized person.

You are fully responsible for all activities that occur under your account, whether or not authorized by you. This includes any actions taken by team members you invite to your workspace, any API calls made using your access tokens, and any responses published through your account.

You must notify us immediately via our contact page if you become aware of or suspect any unauthorized access to or use of your account. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

We reserve the right to disable any account, username, or password at any time if we reasonably believe that you have violated any provision of these Terms, or if we detect suspicious or anomalous activity on your account.

Multi-factor authentication. Where available, we strongly recommend enabling multi-factor authentication (MFA) on your account. Failure to enable MFA when it is available may affect our ability to assist in account recovery scenarios and may limit our liability in the event of unauthorized access.

Account recovery. If you lose access to your account, you may request recovery through our standard account recovery procedures. We may require identity verification before restoring access. We reserve the right to deny account recovery requests if we cannot adequately verify your identity or if we suspect fraudulent activity.

One account per person. Each individual may maintain only one personal account. Creating multiple accounts to circumvent usage limits, abuse free trials, or evade account restrictions is a violation of these Terms.

ReviewMankey is a software-as-a-service (SaaS) platform designed to help businesses manage, monitor, and respond to customer reviews across multiple online platforms. The Service provides the following core capabilities:

• Multi-platform review aggregation. Connect your business profiles on Google Business Profile, Google Play Store, Apple App Store, Yelp, and TripAdvisor to monitor and manage reviews from a single dashboard. Additional platforms may be added over time.
• AI-powered review response drafting. The Service uses artificial intelligence technology (powered by xAI) to generate suggested responses to customer reviews. These drafts are intended as starting points and must be reviewed and approved by you before publishing.
• Review analytics and reporting. Track review volume, sentiment trends, response rates, and other performance metrics across all connected platforms.
• Email campaigns for review solicitation. Send email campaigns to your customers requesting them to leave reviews on the platforms of your choice. You are responsible for ensuring you have proper consent to contact those recipients.
• Lead capture pixel. Embed a tracking pixel on your website to capture visitor information for follow-up review solicitation. You are responsible for disclosing the use of this pixel in your privacy policy and obtaining any required consent.
• Team collaboration. Invite team members to your workspace with role-based access controls (owner and member roles) to collaborate on review management.
• Webhook integrations. Configure webhooks to receive real-time notifications about new reviews, responses, and other events in your workspace, enabling integration with your existing tools and workflows.
• Account management. Full account lifecycle management including profile updates, plan changes, data export, and account deletion.

The specific features, functionality, and integrations available to you depend on your subscription plan. We reserve the right to modify, enhance, or discontinue any feature of the Service at any time, with or without notice, although we will endeavor to provide reasonable advance notice for material changes that may negatively impact your use of the Service.

ReviewMankey is a tool to assist with review management. It does not guarantee any particular business outcome, including but not limited to improved ratings, increased review volume, higher customer satisfaction scores, or revenue growth.

Service modifications. We continuously improve the Service and may add, modify, or remove features at our discretion. If we remove a feature that is material to your subscription plan, we will provide at least thirty (30) days' advance notice. Feature changes do not entitle you to a refund unless the change renders the Service substantially unusable for your stated purpose.

Geographic availability. While the Service is accessible globally via the internet, certain features may be limited or unavailable in specific jurisdictions due to regulatory requirements, third-party platform restrictions, or infrastructure limitations. We make no representation that the Service is appropriate or available for use in all locations.

ReviewMankey offers the following subscription plans, each with different feature sets and usage limits as described on our pricing page:

• Starter Plan: $9.00 per month (billed monthly) or the equivalent annual rate (billed annually).
• Pro Plan: $39.00 per month (billed monthly) or the equivalent annual rate (billed annually).
• Enterprise Plan: $199.00 per month (billed monthly) or the equivalent annual rate (billed annually).

Free Trial

New accounts are eligible for a fourteen (14) day free trial period. During the trial, you will have access to the features of the plan you selected. You must provide a valid payment method to start a trial. If you do not cancel before the trial period ends, your payment method will be automatically charged for the first billing cycle of your selected plan. You may cancel at any time during the trial period without being charged.

Each individual or business entity is entitled to one (1) free trial. Attempts to create multiple accounts to obtain additional free trials constitute a violation of these Terms and may result in immediate termination of all associated accounts.

Trial accounts that are cancelled before the trial period expires will lose access to all paid features immediately upon cancellation. No data will be deleted during the trial period, but data may be subject to deletion thirty (30) days after the trial expires if no paid subscription is activated.

Billing Cycle and Auto-Renewal

All paid subscriptions are billed in advance on a recurring basis according to the billing cycle you selected (monthly or annually). Your subscription will automatically renew at the end of each billing cycle at the then-current rate unless you cancel before the renewal date. By subscribing to a paid plan, you authorize Dude Lemon LLC to charge your payment method on a recurring basis without requiring additional authorization from you, until you cancel.

For monthly billing cycles, your billing date is the same calendar day each month as the date you originally subscribed. If the original billing date does not exist in a given month (for example, the 31st in a month with only 30 days), billing will occur on the last day of that month. For annual billing cycles, your renewal date is the anniversary of your original subscription date.

Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By providing your payment information, you agree to Stripe's terms of service and privacy policy. Dude Lemon LLC does not directly store your full credit card number, debit card number, or bank account details on our servers. All payment data is transmitted directly to and stored by Stripe in accordance with Payment Card Industry Data Security Standards (PCI DSS).

You agree to provide accurate and complete billing information, including a valid payment method. You are responsible for keeping your payment information current. If your payment information changes, you must update it in your account settings promptly. Accepted payment methods include major credit cards (Visa, Mastercard, American Express, Discover) and any other payment methods supported by Stripe in your region.

Price Changes

We reserve the right to change our subscription prices at any time. Any price changes will take effect at the start of your next billing cycle following the date of the price change. We will provide you with at least thirty (30) days' advance notice of any price increase via email to the address associated with your account. Your continued use of the Service after the price change takes effect constitutes your agreement to pay the updated amount. If you do not agree to the price change, you must cancel your subscription before the new price takes effect.

Price decreases will be applied at the next billing cycle without requiring any action on your part. If a promotional or introductory rate was applied to your account, your subscription will revert to the standard published rate at the end of the promotional period, unless otherwise stated at the time of the promotion.

Plan Changes and Proration

You may upgrade or downgrade your subscription plan at any time through your account settings. When you upgrade to a higher-tier plan, the change takes effect immediately, and you will be charged a prorated amount for the remainder of your current billing cycle. When you downgrade to a lower-tier plan, the change takes effect at the start of your next billing cycle, and you will retain access to the higher-tier features until that date. No refunds or credits are issued for downgrading mid-cycle.

If you upgrade and then downgrade within the same billing cycle, the prorated charge for the upgrade is non-refundable. If you make multiple plan changes within a single billing cycle, each change will be calculated based on the prorated value of the remaining days in that cycle. Switching from a monthly to an annual billing cycle (or vice versa) is treated as a plan change and follows the same proration rules.

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of your current paid billing cycle. After that date, your account will be downgraded and you will lose access to paid features. Cancellation does not entitle you to a refund of any fees already paid for the current billing cycle.

If you cancel an annual subscription mid-year, you will retain access to the Service for the remainder of the annual period you have already paid for. No partial refunds are issued for unused months within an annual billing cycle. You may continue to use the Service until the end of your prepaid period.

Refund Policy

All fees are non-refundable except where required by applicable law. We do not provide refunds or credits for partial months of service, downgrade refunds, or unused time within a billing cycle. In exceptional circumstances, refund requests may be considered on a case-by-case basis at our sole discretion. To request a refund, please visit our contact page.

Refund requests must be submitted within fourteen (14) days of the charge in question. Requests submitted after this period will not be considered. If a refund is granted, it will be processed to the original payment method within five (5) to ten (10) business days.

Payment Failures and Grace Period

If your payment method is declined or a charge fails for any reason, we will attempt to process the payment again over the following seven (7) days (the "Grace Period"). During this grace period, you will retain access to the Service. We may notify you via email of the payment failure and request that you update your payment information.

If we are unable to successfully process payment after the grace period expires, your account may be suspended. While suspended, you will not be able to access paid features of the Service. Your data will be retained for a reasonable period (typically thirty (30) days from suspension) to allow you to resolve the payment issue. If payment is not resolved within that period, we reserve the right to delete your account and associated data.

Payment retry attempts will be made at approximately two (2) day intervals during the grace period, for a total of up to three (3) retry attempts. You will receive email notifications for each failed payment attempt. If the final retry attempt fails, your account will be moved to suspended status on the eighth (8th) day following the initial payment failure.

Billing Disputes

If you believe a charge is incorrect, you must notify us within sixty (60) days of the charge date by visiting our contact page. We will investigate the dispute and respond within fifteen (15) business days. If we determine the charge was made in error, we will issue a credit or refund as appropriate. Charges that are not disputed within sixty (60) days are considered accepted and final.

Filing a chargeback or payment dispute with your bank or credit card company without first attempting to resolve the issue with us directly constitutes a material breach of these Terms. We reserve the right to suspend your account immediately upon receiving notice of a chargeback and to terminate your account if the chargeback is not withdrawn within thirty (30) days.

Taxes

All fees are exclusive of applicable taxes (including sales tax, VAT, GST, and similar taxes), unless otherwise stated. You are responsible for paying all taxes associated with your subscription. If we are required to collect or remit taxes on your behalf, those taxes will be added to your invoice. You are responsible for providing any tax exemption certificates or documentation required to support a claim of tax-exempt status.

ReviewMankey uses artificial intelligence technology, specifically xAI's language model, to generate suggested responses to customer reviews. It is essential that you understand the nature and limitations of this AI-generated content.

AI content is assistive, not authoritative. All AI-generated responses, suggestions, summaries, and analyses provided by the Service are intended solely as assistive drafts. They are designed to help you save time and maintain consistency in your review responses. They are not intended to replace your own judgment, editorial review, or decision-making. The AI operates as a tool under your direction and control, and all outputs should be treated as preliminary suggestions requiring human oversight.

You are solely responsible for all published content. Before publishing any AI-generated response, you must review it for accuracy, appropriateness, tone, factual correctness, and compliance with applicable laws and the policies of the relevant review platform. Once you publish a response — whether it was AI-generated, AI-assisted, or manually written — you assume full and sole responsibility for that content. You acknowledge that Dude Lemon LLC has no editorial control over content you choose to publish.

No guarantee of accuracy. AI-generated content may contain errors, inaccuracies, hallucinations, or inappropriate suggestions. The AI model generates text based on patterns in training data and the context you provide. It does not have access to real-time information, your specific business policies, or the full context of each customer interaction. We do not warrant or guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content.

Not professional advice. AI-generated content provided through ReviewMankey does not constitute and should not be relied upon as legal advice, medical advice, financial advice, tax advice, or any other form of professional advice. If a customer review raises legal, medical, safety, or regulatory concerns, you should consult with a qualified professional before responding.

No liability for AI outputs. Dude Lemon LLC disclaims all liability for any damages, losses, claims, or expenses arising from your use of, reliance on, or publication of AI-generated content. This includes, without limitation, claims of defamation, misrepresentation, false advertising, regulatory violations, or any other claims arising from published review responses.

AI model changes. The underlying AI model, its capabilities, and its behavior may change over time as the technology provider (xAI) updates its models. We do not guarantee consistency in AI output quality, style, or behavior across model versions. We will endeavor to test significant model changes before deploying them, but we cannot guarantee that outputs will remain identical.

Content filtering and safety. While we implement content safety filters to reduce the likelihood of harmful, offensive, or inappropriate AI outputs, no filtering system is perfect. You acknowledge that harmful or inappropriate content may occasionally be generated and that it is your responsibility to review and reject such content before publication.

AI usage limits. Your subscription plan may include limits on the number of AI-generated responses per billing cycle. If you reach your plan's AI usage limit, you will be unable to generate additional AI responses until your limit resets at the start of the next billing cycle, unless you upgrade to a higher-tier plan. Unused AI generation credits do not roll over between billing cycles.

Training and data use. Your review data and published responses may be used in aggregated, anonymized form to improve the quality of AI-generated responses across the Service. We do not share your identifiable data with xAI or any other third-party AI provider for the purpose of training their general-purpose models. You may opt out of contributing to aggregate model improvements through your account settings.

ReviewMankey integrates with third-party review platforms, including but not limited to Google Business Profile, Google Play Store, Apple App Store, Yelp, and TripAdvisor. Your use of ReviewMankey to interact with these platforms does not exempt you from compliance with their respective terms of service, community guidelines, content policies, and acceptable use policies.

Your obligation to comply. By connecting your accounts on these third-party platforms to ReviewMankey, you represent and warrant that: (a) you have the legal authority to connect those accounts; (b) your use of ReviewMankey to manage reviews on those platforms complies with each platform's terms of service; (c) you will not use the Service in any way that would cause you or us to violate any third-party platform's policies; and (d) you have obtained all necessary permissions and authorizations required by those platforms.

Platform-specific restrictions. Each review platform has its own rules governing how businesses may respond to reviews, solicit reviews, and manage their profiles. Some platforms prohibit incentivized reviews, gate-keeping of reviews, or certain types of automated responses. It is your responsibility to familiarize yourself with and adhere to these platform-specific rules.

Third-party availability. ReviewMankey relies on APIs, integrations, and data feeds provided by these third-party platforms. We do not control and are not responsible for the availability, accuracy, or completeness of data from these platforms. Third-party platforms may change their APIs, rate limits, terms of service, or data access policies at any time without notice to us. Such changes may affect the functionality, features, or availability of certain aspects of the Service.

No endorsement or affiliation. ReviewMankey is an independent product of Dude Lemon LLC. We are not endorsed by, affiliated with, or sponsored by Google, Apple, Yelp, TripAdvisor, or any other third-party platform unless expressly stated otherwise. All third-party trademarks, service marks, and logos are the property of their respective owners.

Platform account actions. If a third-party platform takes action against your account (such as suspending your profile, removing reviews, or restricting your access) as a result of activity conducted through ReviewMankey, we are not responsible for such actions and will not be liable for any resulting damages. You acknowledge that Dude Lemon LLC has no ability to reverse or influence actions taken by third-party platforms.

ReviewMankey's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, ReviewMankey complies with the following Limited Use requirements for data obtained through Google APIs:

• We only use the data obtained from Google APIs to provide and improve the features of ReviewMankey that the user has specifically requested, such as review monitoring, response management, and analytics for Google Business Profile and Google Play Store listings.
• We do not transfer Google user data to third parties except as necessary to provide and improve the Service, as required by law, or as part of a merger, acquisition, or asset sale with prior user notification.
• We do not use Google user data for serving advertisements, including retargeting, personalized advertising, or interest-based advertising.
• We do not allow humans to read Google user data unless we have your explicit affirmative consent for specific messages, it is necessary for security purposes (such as investigating abuse), it is necessary to comply with applicable law, or the data has been aggregated and anonymized and is used for internal operations.

By connecting your Google account to ReviewMankey, you acknowledge and agree that we will access and use your Google data solely in accordance with this policy. You may revoke ReviewMankey's access to your Google data at any time through your Google account settings or through your ReviewMankey account settings.

We undergo periodic security assessments and maintain appropriate safeguards to protect data obtained through Google APIs in compliance with Google's requirements. If you believe your Google data has been accessed or used improperly through our Service, please notify us immediately via our contact page.

When you connect your Google Business Profile to ReviewMankey, the following additional terms apply:

• You must be an authorized owner or manager of the Google Business Profile you connect. Connecting a profile you do not own or manage is a violation of both these Terms and Google's terms of service.
• Reviews, ratings, and business information retrieved from Google Business Profile are provided by Google and are subject to Google's terms of service and privacy policy. We do not guarantee the accuracy, completeness, or timeliness of data retrieved from Google.
• Responses you publish through ReviewMankey to Google Business Profile reviews are submitted on your behalf through the Google API. You are responsible for ensuring that your responses comply with Google's review response guidelines.
• Google may impose rate limits, usage quotas, or other restrictions on API access that may affect the speed, frequency, or availability of data synchronization between ReviewMankey and your Google Business Profile.
• If Google suspends, restricts, or terminates your Google Business Profile or revokes our API access, we are not responsible for any resulting loss of data or functionality.
• You must not use ReviewMankey to engage in any practice that violates Google's policies, including soliciting reviews from customers who have not actually used your product or service, or offering incentives in exchange for reviews.

We will make commercially reasonable efforts to keep our Google Business Profile integration up-to-date with Google's current API requirements and policies, but we cannot guarantee uninterrupted integration in the event of API changes by Google.

When you connect your Google Play Store developer account to ReviewMankey, the following additional terms apply:

• You must be an authorized publisher or developer with legitimate access to the Google Play Console for the applications you connect. We will not knowingly provide access to review data for applications you do not own or manage.
• Google Play Store reviews are subject to Google Play's content policies, developer terms, and developer distribution agreement. You must comply with all Google Play policies when responding to reviews through ReviewMankey.
• You acknowledge that Google Play reviews may include user-generated content that is subject to Google's moderation policies. Reviews may be removed by Google at any time, and such removals are outside our control.
• Responses to Google Play reviews must not include personal information about the reviewer, must not be retaliatory, and must adhere to Google Play's community guidelines for developer responses.
• Google Play may limit the length or frequency of developer responses. We will make reasonable efforts to notify you if your response exceeds platform limitations, but you are ultimately responsible for compliance.

We do not guarantee that all Google Play Store features or data points will be available through ReviewMankey. Google may restrict certain data or functionality through its API, and such restrictions will directly impact the features available to you through our Service.

When you connect your Apple App Store developer account to ReviewMankey, the following additional terms apply:

• You must be an authorized member of the Apple Developer Program with legitimate access to App Store Connect for the applications you connect. You represent that you have the authority to access and manage reviews for your applications.
• Apple App Store reviews and ratings are subject to Apple's App Store Review Guidelines, Apple Developer Program License Agreement, and Apple's terms of service. You must comply with all Apple policies when responding to reviews through ReviewMankey.
• Apple imposes specific restrictions on developer responses to reviews, including content guidelines and response frequency limitations. You are solely responsible for understanding and complying with these restrictions.
• Apple may moderate, remove, or restrict reviews or developer responses at its sole discretion. We have no control over Apple's moderation decisions and are not liable for any content actions taken by Apple.
• Data retrieved from the Apple App Store is subject to Apple's terms and privacy requirements. We will handle Apple-sourced data in compliance with Apple's requirements and our Privacy Policy.

Apple's API and data access policies may differ significantly from other platforms. Certain features available for other platform integrations may not be available for the Apple App Store integration due to platform-specific limitations imposed by Apple.

When you connect your Yelp business profile to ReviewMankey, the following additional terms apply:

• You must be an authorized owner or manager of the Yelp business page you connect. You represent that you have legitimate authority to manage the business's Yelp presence.
• Yelp has strict policies regarding review solicitation. Yelp prohibits businesses from asking customers to write reviews. You acknowledge that using ReviewMankey's email campaign features to solicit reviews specifically on Yelp may violate Yelp's terms of service. It is your sole responsibility to ensure your review solicitation practices comply with Yelp's policies.
• Yelp uses a recommendation engine that may filter certain reviews. The reviews visible through ReviewMankey may differ from the recommended reviews displayed on Yelp's website. We do not control Yelp's recommendation algorithm and cannot influence which reviews are recommended or not recommended.
• Yelp's API may provide limited data compared to other platforms. Certain review details, reviewer information, or historical data may not be available through the Yelp integration.
• Responses submitted through ReviewMankey to Yelp reviews must comply with Yelp's Content Guidelines and Terms of Service for business owners. Yelp reserves the right to remove business owner responses that violate its policies.

We make no representations regarding Yelp's review recommendation algorithm or how reviews are displayed on Yelp's platform. Any differences between review data shown in ReviewMankey and on Yelp's website are the result of Yelp's own policies and systems.

When you connect your TripAdvisor business listing to ReviewMankey, the following additional terms apply:

• You must be an authorized representative of the business listed on TripAdvisor. You represent that you have claimed your TripAdvisor listing and have legitimate authority to manage it.
• TripAdvisor reviews are subject to TripAdvisor's Terms of Use, content integrity policies, and community guidelines. You must comply with all TripAdvisor policies when responding to reviews through ReviewMankey.
• TripAdvisor has specific policies regarding management responses, including guidelines about response tone, content, and length. It is your responsibility to review and comply with TripAdvisor's current management response guidelines.
• TripAdvisor may impose penalties on businesses that engage in fraudulent review practices, including review fraud detection measures. You must not use ReviewMankey to engage in any activity that could trigger TripAdvisor's fraud detection systems.
• Data available through the TripAdvisor integration may be limited based on TripAdvisor's API access policies, which may change without prior notice. We are not responsible for any reduction in data availability caused by TripAdvisor policy changes.

TripAdvisor's content and ranking algorithms are proprietary and outside our control. We make no guarantees about how your review management activities through ReviewMankey will affect your TripAdvisor ranking or visibility.

You agree to use ReviewMankey only for lawful purposes and in compliance with these Terms, all applicable laws and regulations, and the terms and policies of all connected third-party platforms. You are responsible for ensuring that all activity under your account complies with this Acceptable Use Policy.

You agree not to, and will not permit any team member or third party using your account to:

• Use the Service for any unlawful, fraudulent, deceptive, or malicious purpose.
• Post, publish, or transmit fake, fabricated, misleading, or fraudulent reviews or review responses.
• Engage in review manipulation, including but not limited to posting fake positive reviews for your own business, posting fake negative reviews for competitors, or incentivizing reviews in violation of platform policies.
• Use the Service to harass, threaten, intimidate, defame, stalk, or bully any person, including customers who leave negative reviews.
• Publish review responses that contain hate speech, discriminatory language, obscenity, or content that is sexually explicit, violent, or otherwise objectionable.
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems, networks, or encrypted databases.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service.
• Scrape, crawl, or use automated means to access the Service other than through our published APIs.
• Use the Service to collect, harvest, or store personal data of other users without their consent.
• Introduce viruses, malware, worms, Trojan horses, or other harmful code into the Service.
• Circumvent, disable, or interfere with any security features of the Service or any features that prevent or restrict use or copying of content.
• Use the Service in a manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service, including through excessive API calls or denial-of-service attacks.
• Resell, sublicense, lease, or otherwise commercially redistribute access to the Service to third parties without our prior written consent.
• Use the Service to send unsolicited commercial communications (spam) in violation of applicable laws, including the CAN-SPAM Act.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
• Use the Service in any manner that could expose Dude Lemon LLC to liability or that could cause us to lose the services of our cloud infrastructure providers, hosting providers, or other suppliers.
• Use the Service for competitive analysis, benchmarking, or to build a competing product or service without our prior written consent.
• Access the Service through any automated means (bots, scripts, crawlers) except through our officially documented and authorized APIs.
• Attempt to probe, scan, or test the vulnerability of the Service or any associated system or network, or breach any security or authentication measures.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Acceptable Use Policy. Such action may include, without limitation, issuing warnings, suspending or terminating accounts, removing content, reporting activity to law enforcement, and pursuing legal remedies.

ReviewMankey provides the ability to send email campaigns to your customers requesting them to leave reviews for your business. By using this feature, you accept full responsibility for complying with all applicable email marketing laws and regulations, including but not limited to the United States CAN-SPAM Act (15 U.S.C. 7701 et seq.), the General Data Protection Regulation (GDPR) for recipients in the European Economic Area, the Canadian Anti-Spam Legislation (CASL), and any other applicable anti-spam or privacy laws.

Consent requirements. You represent and warrant that you have obtained proper consent from each recipient before sending any email campaign through the Service. This means you must have either: (a) express written or electronic consent (opt-in) from the recipient to receive commercial emails from you; or (b) an existing business relationship with the recipient that permits such communications under applicable law.

Unsubscribe obligations. All email campaigns sent through the Service will include an unsubscribe mechanism. You must honor all unsubscribe requests promptly and in any case within ten (10) business days, as required by law. You must not send further emails to any recipient who has unsubscribed.

Accurate sender information. You must ensure that all email campaigns sent through the Service accurately identify you as the sender, include your valid physical mailing address, and do not contain deceptive subject lines or misleading header information.

Prohibited email practices. You must not use the Service to send emails to purchased, rented, or harvested email lists. You must not send emails to recipients who have not consented to receive communications from you. You must not send emails with deceptive, misleading, or fraudulent content. You must not use the Service to send bulk unsolicited emails (spam) of any kind.

Sending limits. Email campaign volume is subject to the limits of your subscription plan. We may also impose additional sending limits to protect our email deliverability reputation and to comply with our email infrastructure provider's terms of service. If your emails generate excessive bounce rates, spam complaints, or unsubscribe rates, we may temporarily or permanently restrict your email sending privileges.

Your liability. Dude Lemon LLC provides the email sending infrastructure but does not verify the consent status of your recipients. You are solely responsible for ensuring compliance with all applicable laws. You agree to indemnify and hold harmless Dude Lemon LLC from any claims, damages, fines, or penalties arising from your use of the email campaign feature in violation of applicable laws.

ReviewMankey offers a lead capture pixel that you may embed on your website to capture visitor information for the purpose of follow-up review solicitation and customer engagement. By using this feature, you acknowledge and agree to the following:

Consent and disclosure requirements. You are solely responsible for ensuring that your use of the lead capture pixel complies with all applicable privacy laws and regulations, including but not limited to the GDPR, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and any other applicable data protection laws. In particular, you must: (a) disclose the use of the lead capture pixel in your website's privacy policy, clearly explaining what data is collected and how it is used; (b) obtain any required consent from website visitors before the pixel collects their data, including implementing cookie consent banners or other consent mechanisms as required by applicable law; and (c) provide website visitors with a means to opt out of data collection.

Data collected. The lead capture pixel may collect information such as IP addresses, browser type, device information, pages visited, and other browsing data. You must ensure that your privacy policy accurately describes the types of data collected.

Purpose limitation. Data collected through the lead capture pixel must only be used for legitimate business purposes related to review solicitation and customer engagement. You must not use the data for purposes that are incompatible with what you have disclosed to your website visitors.

Your responsibility. Dude Lemon LLC provides the lead capture pixel technology but does not monitor or enforce your compliance with privacy laws on your website. You bear sole responsibility for the lawful deployment of the pixel, the accuracy of your privacy disclosures, and the proper handling of data collected through the pixel. You agree to indemnify Dude Lemon LLC against any claims arising from your deployment or use of the lead capture pixel.

Browser and platform compatibility. The lead capture pixel may not function on all browsers, devices, or operating systems. Ad blockers, privacy extensions, and browser privacy settings may prevent the pixel from collecting data. We do not guarantee complete data capture and are not liable for data that is not collected due to browser or device configurations.

Data retention. Data collected through the lead capture pixel is stored in accordance with our data retention policies. You may request deletion of pixel-collected data at any time through your account settings or by visiting our contact page. We will process such deletion requests within thirty (30) days.

Removal obligation. Upon termination of your account or if you discontinue use of the lead capture pixel feature, you are responsible for removing the pixel code from your website. Dude Lemon LLC is not responsible for any data collection that occurs through a pixel that remains deployed on your website after your account has been terminated.

ReviewMankey allows you to configure webhook endpoints to receive real-time notifications about events in your workspace, such as new reviews, response submissions, and other activity. By using webhook integrations, you acknowledge and agree to the following:

Endpoint security. You are solely responsible for the security, availability, and proper configuration of your webhook endpoints. You must ensure that your endpoints use HTTPS (TLS/SSL encryption) and implement appropriate authentication and validation mechanisms to verify that incoming webhook payloads originate from ReviewMankey. We provide webhook signature verification mechanisms, and you should implement them.

Data handling. Webhook payloads may contain sensitive business data, including customer review content, customer names, and other information. You are responsible for handling this data in accordance with your own privacy policy and all applicable data protection laws once it leaves our systems and reaches your endpoint.

Reliability. We will make reasonable efforts to deliver webhook notifications reliably, but we do not guarantee delivery. Webhook deliveries may fail due to network issues, your endpoint being unavailable, rate limiting, or other factors. We may implement retry logic for failed deliveries, but we are not obligated to do so. You should not rely on webhooks as the sole mechanism for critical business processes.

Rate limits and fair use. We may impose rate limits on webhook deliveries to protect the integrity of the Service. If your webhook endpoints consistently fail or respond slowly, we may temporarily disable webhook delivery to your endpoints to protect system performance. We will endeavor to notify you before disabling webhooks, but reserve the right to do so immediately if system stability is at risk.

ReviewMankey may provide application programming interfaces (APIs) that allow you to programmatically access and interact with the Service. By using our APIs, you agree to the following additional terms:

API access. API access is provided as part of eligible subscription plans and is subject to the usage limits, rate limits, and feature restrictions of your plan. We may require you to register for API credentials (such as API keys or access tokens) before accessing our APIs. You must keep your API credentials confidential and must not share them with unauthorized parties.

Rate limits. All API access is subject to rate limiting. The specific rate limits applicable to your account depend on your subscription plan and will be documented in our API documentation. Exceeding rate limits may result in temporary throttling or blocking of API requests. Persistent or intentional abuse of rate limits may result in suspension of API access or termination of your account.

• Rate limit windows are calculated on a rolling basis per minute, per hour, or per day depending on the endpoint.
• Responses to rate-limited requests will include headers indicating your current usage, remaining quota, and reset time.
• You must implement appropriate backoff and retry logic in your integrations to handle rate limit responses gracefully.

Permitted uses. You may use our APIs to build integrations with your own internal tools, workflows, and systems. You may not use our APIs to build or operate a competing service, to resell access to the Service, or to create derivative works that replicate the core functionality of ReviewMankey without our prior written consent.

API changes. We may modify, update, or discontinue API endpoints, parameters, or behaviors at any time. We will endeavor to provide reasonable advance notice of breaking changes through our API documentation and developer communications. We recommend that you subscribe to our API changelog to stay informed of upcoming changes.

No SLA for APIs. Unless otherwise agreed in a separate written agreement, API access is provided without any specific uptime, latency, or availability guarantees. API availability is subject to the same service availability terms described elsewhere in these Terms.

API key security. API keys and access tokens are sensitive credentials that must be treated as confidential information. You must not embed API keys in publicly accessible code repositories, client-side applications, or any location where they may be exposed to unauthorized parties. If you suspect an API key has been compromised, you must immediately rotate the key through your account settings and notify us via our contact page.

API deprecation. When we deprecate an API endpoint or feature, we will provide at least sixty (60) days' notice through our API documentation and developer communications before removing the deprecated functionality. During the deprecation period, the deprecated endpoint will continue to function but may return deprecation warnings in response headers.

Responsibility for integrations. You are solely responsible for the design, development, testing, and maintenance of any applications, integrations, or systems that interact with our APIs. We are not responsible for any errors, data loss, or other issues arising from bugs or misconfigurations in your integrations.

From time to time, ReviewMankey may offer beta features, early access programs, preview releases, or experimental functionality ("Beta Features"). By accessing or using Beta Features, you agree to the following additional terms:

Beta Features are provided "as is." Beta Features are experimental and may contain bugs, errors, or incomplete functionality. They are provided without any warranties, guarantees, or support commitments. Beta Features may not perform as expected and may cause data loss or other issues.

No guarantee of availability. Beta Features may be modified, suspended, or discontinued at any time without notice. We are under no obligation to release a final or generally available version of any Beta Feature. Your access to Beta Features may be revoked at any time at our sole discretion.

Feedback. If you use Beta Features, we may request your feedback, suggestions, and bug reports. By providing feedback on Beta Features, you grant us the rights described in the Feedback and Suggestions section of these Terms.

Confidentiality. Unless we explicitly authorize public discussion, Beta Features and any associated documentation, communications, or materials are considered confidential information. You agree not to disclose the existence, features, or functionality of Beta Features to any third party without our prior written consent.

Limitation of liability. Our liability for Beta Features is limited to the fullest extent permitted by law. In no event shall Dude Lemon LLC be liable for any damages arising from your use of Beta Features, including data loss, business interruption, or any other harm.

Data handling in beta. Data created or processed through Beta Features may be stored differently from production data and may not be subject to the same backup and recovery procedures. We recommend that you do not rely on Beta Features for critical business operations or use them with production data without maintaining independent backups.

Beta feature eligibility. Access to Beta Features may be limited to specific subscription plans, geographic regions, or user segments. Meeting the eligibility criteria does not guarantee access. We may revoke beta access at any time and for any reason without prior notice.

Transition to general availability. If a Beta Feature transitions to general availability, terms and conditions may change, features may be modified, and pricing may apply. Data created during the beta period may or may not be retained in the general availability version. We will make reasonable efforts to communicate any changes before or during the transition.

Your data. You retain all right, title, and interest in and to your data, including your business information, customer review data, review responses, email lists, analytics data, and any other content or data you submit to or generate through the Service ("Your Data"). Dude Lemon LLC does not claim ownership of Your Data.

License to us. By using the Service, you grant Dude Lemon LLC a limited, non-exclusive, worldwide, royalty-free license to access, use, process, store, transmit, and display Your Data solely as necessary to: (a) provide, operate, maintain, and improve the Service; (b) provide customer support; (c) detect and prevent fraud, abuse, and security incidents; (d) comply with legal obligations; and (e) generate aggregated, anonymized, and de-identified analytics and insights that do not identify you or your customers. This license continues for as long as your account is active and for a reasonable period thereafter to complete any ongoing operations, after which Your Data will be deleted in accordance with our data retention policies.

Aggregated data. We may compile and use aggregated, anonymized, and de-identified data derived from Your Data for purposes including, but not limited to, improving the Service, developing new features, conducting research, and generating industry benchmarks. Such aggregated data will not identify you, your business, or any individual.

Data deletion. You may request deletion of your account and all associated data at any time through your account settings or by visiting our contact page. Upon receiving a deletion request, we will delete or anonymize Your Data within thirty (30) days, except where retention is required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or enforcing these Terms. Backup copies may persist for a reasonable additional period before they are fully purged from our systems.

Data security. We store Your Data using encrypted databases and cloud infrastructure with industry-standard security measures. While we take reasonable steps to protect Your Data, no method of electronic storage or transmission is one hundred percent (100%) secure. We cannot guarantee absolute security of Your Data. You are responsible for maintaining your own backups of critical data.

We believe in your right to access and export your own data. ReviewMankey provides data export tools to support your data portability needs.

Export availability. You may export Your Data at any time through the tools provided in the Service, subject to any format limitations. Export functionality is available through your account settings and may also be accessible via our API for eligible subscription plans.

Export formats. Data exports are provided in standard, machine-readable formats (such as CSV or JSON). We make reasonable efforts to ensure that exported data is complete and accurate, but we do not guarantee that all data points or historical records will be included in every export.

Post-termination export. Upon termination of your account, you may request an export of Your Data within thirty (30) days. After this thirty (30) day period, we may delete Your Data from our active systems and will have no obligation to provide exports. We strongly recommend exporting Your Data before cancelling or terminating your account.

GDPR data portability. If you are a data subject under the GDPR, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. We will accommodate such requests in accordance with our obligations under the GDPR.

CCPA rights. If you are a California resident, you have the right to request a copy of the personal information we have collected about you in a portable format, as described in our Privacy Policy.

Our intellectual property. The Service, including but not limited to all software, algorithms, user interfaces, designs, graphics, text, images, logos, trademarks, service marks, trade names, domain names, APIs, documentation, and all other components of ReviewMankey, is the exclusive property of Dude Lemon LLC or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in or to the Service, except for the limited right to access and use the Service in accordance with these Terms.

Trademarks. "ReviewMankey", "Dude Lemon LLC", and all related names, logos, product and service names, designs, and slogans are trademarks of Dude Lemon LLC or its affiliates. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans appearing on the Service are the trademarks of their respective owners.

Copyright. All content, materials, and documentation made available through the Service are protected by copyright law. You may not copy, reproduce, distribute, display, perform, create derivative works of, or otherwise use any copyrighted materials from the Service without our express written permission, except as permitted by applicable fair use or fair dealing exceptions.

DMCA and copyright complaints. If you believe that any content on ReviewMankey infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) by visiting our contact page. Your notice must include: (a) a description of the copyrighted work you claim has been infringed; (b) identification of the material that is claimed to be infringing; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized by the copyright owner; and (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

User-generated content. You are solely responsible for all content you create, submit, publish, or transmit through the Service, including review responses, email campaign content, and any other materials. You represent and warrant that you have all necessary rights and permissions to submit such content and that your content does not infringe or violate the rights of any third party.

If you provide us with any suggestions, ideas, feedback, recommendations, enhancement requests, feature requests, bug reports, or other input regarding the Service ("Feedback"), you hereby irrevocably assign to Dude Lemon LLC all right, title, and interest in and to such Feedback, including all intellectual property rights therein.

We will be free to use, disclose, reproduce, license, distribute, and otherwise exploit such Feedback in any manner and for any purpose without any obligation, attribution, or compensation to you. You acknowledge that we are not obligated to implement, develop, or incorporate any Feedback into the Service.

You represent and warrant that: (a) you have the right to provide such Feedback; (b) the Feedback does not violate or infringe the rights of any third party; and (c) the Feedback does not contain any confidential or proprietary information of any third party.

If for any reason such assignment is ineffective, you hereby grant Dude Lemon LLC a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license (with the right to sublicense) to use, modify, create derivative works from, publish, distribute, and commercialize such Feedback in any manner and for any purpose.

ReviewMankey supports team collaboration through workspaces with role-based access controls. When you create a workspace, you become the workspace owner. You may invite additional users as team members.

Roles and permissions. The Service currently supports two roles: Owner and Member. Owners have full administrative control over the workspace, including managing team members, billing, integrations, and settings. Members have access to the features of the workspace as configured by the Owner. You are responsible for assigning appropriate roles and permissions to team members and for monitoring their activity.

Workspace owner responsibility. As the workspace owner, you are responsible for all activity that occurs within your workspace, including actions taken by team members. You are responsible for ensuring that all team members comply with these Terms and any applicable laws. If a team member violates these Terms, you may be held responsible, and the entire workspace may be subject to suspension or termination.

Team member obligations. Each team member must have their own individual account. Account sharing is not permitted. Team members are bound by these Terms and must comply with all applicable laws and policies. The workspace owner is responsible for ensuring that team members are aware of and comply with these obligations.

Removing team members. The workspace owner may remove team members at any time. Removed team members will immediately lose access to the workspace and its data. We recommend revoking any API keys or webhook configurations associated with removed team members promptly.

Team member limits. The maximum number of team members you may invite to a workspace is determined by your subscription plan. Exceeding your plan's team member limit requires upgrading to a higher-tier plan.

Workspace data upon team changes. When team members are added or removed, all historical workspace data (including reviews, responses, analytics, and settings) remains with the workspace and under the control of the workspace owner. Departing team members do not retain access to or copies of workspace data after removal.

Workspace transfer. Workspace ownership may be transferred to another team member with an active account, subject to the new owner accepting these Terms and maintaining an eligible subscription plan. Workspace transfers must be initiated by the current owner. If a workspace owner's account is terminated and no transfer has been arranged, the workspace may be suspended or terminated in accordance with the Suspension and Termination section of these Terms.

Dude Lemon LLC may offer enterprise or custom agreements to qualifying organizations that require tailored terms, enhanced service levels, dedicated support, or other provisions beyond what is available through standard subscription plans.

Custom terms. Enterprise or custom agreements may include terms that differ from or supplement these Terms. In the event of a conflict between these Terms and a signed enterprise or custom agreement, the enterprise or custom agreement shall prevail for the customer covered by that agreement.

Service level agreements. Enhanced service level agreements (SLAs) with specific uptime commitments, response times, and remedies are available only through enterprise or custom agreements. Standard subscription plans do not include any SLA commitments.

Dedicated support. Enterprise customers may be eligible for dedicated support channels, priority response times, and named account representatives. The specific support commitments will be outlined in the applicable enterprise agreement.

Inquiries. To inquire about enterprise or custom agreements, please visit our contact page.

ReviewMankey may from time to time offer referral programs that allow existing users to invite others to the Service in exchange for credits, discounts, or other rewards ("Referral Program"). If a Referral Program is offered, the following terms apply:

• Referral rewards are subject to the specific terms and conditions of each Referral Program, which will be communicated to you at the time the program is offered.
• Referral rewards are non-transferable, have no cash value, and cannot be exchanged for currency unless otherwise stated in the program terms.
• You must not use deceptive, misleading, or spam-like methods to distribute referral links or codes. Referrals must be made to individuals or businesses with whom you have a genuine relationship.
• We reserve the right to disqualify referrals that we determine to be fraudulent, self-referrals, or otherwise in violation of the Referral Program terms. Fraudulent referral activity may result in forfeiture of rewards and termination of your account.
• We may modify, suspend, or discontinue any Referral Program at any time without prior notice.

Participation in a Referral Program is voluntary and at our sole discretion. We reserve the right to deny participation to any user for any reason.

Referral reward timing. Referral rewards, when applicable, will be credited to your account only after the referred user has completed registration, activated a paid subscription, and maintained that subscription through the initial billing cycle. Rewards for referrals that cancel during a free trial or within the first billing cycle will not be honored.

Tax implications. You are solely responsible for any tax obligations that may arise from receiving referral rewards. Dude Lemon LLC may be required to report referral reward values to applicable tax authorities and may request tax identification information from you if cumulative rewards exceed reporting thresholds.

Termination by You

You may terminate your account at any time by using the account deletion feature in your account settings or by visiting our contact page. Upon termination, your right to use the Service ceases immediately. You will not receive a refund for any prepaid fees for the remaining portion of your current billing cycle. You are responsible for exporting any data you wish to retain before terminating your account.

Suspension and Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, at any time and for any reason, including but not limited to:

• Violation of these Terms, including the Acceptable Use Policy.
• Failure to pay subscription fees after the expiration of the grace period.
• Fraudulent, abusive, or otherwise harmful activity.
• Activity that threatens the security, integrity, or availability of the Service.
• Receipt of a valid legal order requiring suspension or termination.
• Extended inactivity (accounts inactive for more than twelve (12) months may be subject to termination with prior notice).
• Discontinuation of the Service or any material portion thereof.
• Repeated violations of third-party platform terms of service as a result of actions taken through ReviewMankey.
• Failure to respond to account security inquiries or identity verification requests within a reasonable timeframe.

Suspension Procedures

When possible, we will provide notice before suspending your account and give you an opportunity to cure the violation. However, we reserve the right to suspend accounts immediately without prior notice in cases involving: fraud, security threats, illegal activity, or imminent harm to other users or the Service.

During suspension, your data will be preserved but you will not be able to access the Service. You may contact us via our contact page to inquire about the reason for suspension and any steps required to restore your account.

Effect of Termination

Upon termination of your account, whether by you or by us: (a) your right to access and use the Service terminates immediately; (b) all licenses granted to you under these Terms terminate; (c) you must cease all use of the Service; (d) any outstanding fees become immediately due and payable; and (e) your data will be handled in accordance with the Data Ownership section of these Terms.

Sections of these Terms that by their nature should survive termination will survive, as described in the Survival section of these Terms.

We strive to maintain high availability of the Service and will make commercially reasonable efforts to ensure that ReviewMankey is accessible and operational. Our cloud infrastructure is hosted on AWS with appropriate redundancy and failover capabilities. However, we do not guarantee uninterrupted, continuous, error-free, or secure access to the Service.

No uptime guarantee. Unless otherwise agreed in a separate written agreement (such as an Enterprise service level agreement), ReviewMankey is provided without any specific uptime commitments, service level agreements, or availability guarantees. We do not warrant that the Service will be available at any particular time or that any interruptions will be resolved within any particular time frame.

Scheduled maintenance. We may perform scheduled maintenance on the Service from time to time, which may result in temporary unavailability. We will endeavor to provide advance notice of scheduled maintenance windows through in-app notifications or email, although we are not obligated to do so. We will attempt to schedule maintenance during off-peak hours to minimize disruption.

Emergency maintenance. We may need to perform unscheduled emergency maintenance at any time to address security vulnerabilities, critical bugs, or other urgent issues. Such emergency maintenance may occur without advance notice.

Third-party dependencies. The availability of certain features of the Service depends on the availability of third-party services, including but not limited to review platform APIs, cloud infrastructure providers (such as AWS and Cloudflare), payment processors (such as Stripe), and AI model providers (such as xAI). Outages or degraded performance of these third-party services may affect the Service, and we are not responsible for such impacts.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Dude Lemon LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY OF THE FOLLOWING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Dude Lemon LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages.
• Any loss of profits, revenue, business, savings, goodwill, or anticipated savings.
• Any loss of data, including but not limited to review data, response data, analytics data, or customer data.
• Any loss of use or inability to access the Service.
• Any cost of procurement of substitute goods or services.
• Any damages arising from AI-generated content, including responses published using AI-generated drafts provided by xAI's language models.
• Any damages arising from unauthorized access to or alteration of your transmissions or data.
• Any damages arising from actions taken by third-party review platforms, including Google, Apple, Yelp, or TripAdvisor, such as account suspensions, review removals, or policy enforcement actions.
• Any damages arising from integration failures with third-party platforms or services, including Stripe payment processing errors.
• Any damages arising from your reliance on analytics, reports, or insights generated by the Service.
• Any reputational harm resulting from review responses published through the Service, whether AI-generated or manually composed.
• Any damages arising from email campaigns sent through the Service, including CAN-SPAM violations, GDPR violations, or spam complaints.
• Any other matter relating to the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF Dude Lemon LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO Dude Lemon LLC DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE FOREGOING LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF WHETHER Dude Lemon LLC HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

You agree to indemnify, defend, and hold harmless Dude Lemon LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of the Service or any activity under your account.
• Your breach of these Terms or any representation or warranty made by you herein.
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property, privacy, or data protection right.
• Content you create, submit, publish, or transmit through the Service, including review responses, email campaigns, and any AI-generated content you choose to publish.
• Your use of the email campaign feature, including any violations of the CAN-SPAM Act, GDPR, or other applicable anti-spam or privacy laws.
• Your deployment and use of the lead capture pixel, including any failure to obtain required consent or provide required disclosures.
• Your handling of data received through webhook integrations.
• Any dispute between you and a third party, including customers, review platform users, or connected third-party platforms.
• Your violation of any third-party platform's terms of service, community guidelines, or content policies through actions taken via ReviewMankey.
• Your failure to comply with export control laws, anti-corruption laws, or any other regulatory requirements applicable to your use of the Service.
• Claims by your customers, employees, team members, or any other third party arising from your use of the Service.
• Your misuse of AI-generated content, including publication of inaccurate, defamatory, or otherwise harmful content generated by the AI features.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

Your indemnification obligations under this section survive termination of these Terms and your use of the Service.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Dude Lemon LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT PROVIDED THROUGH THE SERVICE, INCLUDING AI-GENERATED CONTENT FROM xAI.
• ANY WARRANTY THAT DEFECTS WILL BE CORRECTED.
• ANY WARRANTY THAT THE SERVICE OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• ANY WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, INCLUDING ANY IMPROVEMENT IN REVIEW RATINGS, CUSTOMER SATISFACTION, OR BUSINESS PERFORMANCE.
• ANY WARRANTY REGARDING THE AVAILABILITY, ACCURACY, OR RELIABILITY OF THIRD-PARTY PLATFORM INTEGRATIONS, INCLUDING GOOGLE, APPLE, YELP, AND TRIPADVISOR.
• ANY WARRANTY REGARDING THE DELIVERABILITY, OPEN RATES, OR EFFECTIVENESS OF EMAIL CAMPAIGNS SENT THROUGH THE SERVICE.
• ANY WARRANTY REGARDING THE ACCURACY OF ANALYTICS, REPORTS, OR INSIGHTS GENERATED BY THE SERVICE.
• ANY WARRANTY REGARDING THE SECURITY OF DATA TRANSMITTED TO OR STORED BY THE SERVICE.

SPECIFIC FEATURE WARRANTIES DISCLAIMED:

• AI RESPONSE DRAFTING: WE DO NOT WARRANT THAT AI-GENERATED RESPONSES WILL BE ACCURATE, APPROPRIATE, LEGALLY COMPLIANT, OR SUITABLE FOR YOUR SPECIFIC BUSINESS CONTEXT.
• REVIEW MONITORING: WE DO NOT WARRANT THAT ALL REVIEWS WILL BE CAPTURED, THAT REVIEW DATA WILL BE REAL-TIME, OR THAT REVIEW COUNTS WILL MATCH PLATFORM TOTALS.
• EMAIL CAMPAIGNS: WE DO NOT WARRANT THAT EMAILS WILL BE DELIVERED TO ALL RECIPIENTS, THAT EMAILS WILL NOT BE FILTERED AS SPAM, OR THAT EMAIL CAMPAIGNS WILL RESULT IN REVIEWS.
• LEAD CAPTURE PIXEL: WE DO NOT WARRANT THAT THE PIXEL WILL CAPTURE ALL WEBSITE VISITORS, THAT DATA WILL BE COMPLETE, OR THAT THE PIXEL WILL FUNCTION ON ALL WEBSITES OR BROWSERS.
• WEBHOOKS: WE DO NOT WARRANT THAT WEBHOOK DELIVERIES WILL BE SUCCESSFUL, TIMELY, OR IN ANY PARTICULAR ORDER.
• ANALYTICS: WE DO NOT WARRANT THAT ANALYTICS DATA WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR BUSINESS DECISION-MAKING.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Dude Lemon LLC OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Governing law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Informal resolution. Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally by visiting our contact page. We will attempt to resolve the dispute informally within sixty (60) days. If the dispute is not resolved within that period, either party may proceed with formal dispute resolution.

Binding arbitration. Any dispute, claim, or controversy that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, in English, and shall take place in the State of Delaware or remotely via video conference at the arbitrator's discretion. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

Arbitration costs. Each party shall bear its own costs and expenses in connection with the arbitration, including attorney's fees, except that the fees of the arbitrator and the administrative costs of the arbitration shall be shared equally between the parties, unless the arbitrator determines otherwise. If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Dude Lemon LLC will pay as much of the arbitration fees and costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.

Class action waiver. YOU AND Dude Lemon LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Dude Lemon LLC agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a class, consolidated, or representative proceeding.

Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Additionally, claims within the jurisdiction of a small claims court may be brought in such court.

Limitation period. You agree that any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred. This limitation period applies regardless of when you became aware of the circumstances giving rise to the claim.

Confidentiality of proceedings. All arbitration proceedings, including any settlement discussions and the arbitrator's award, shall be kept confidential by both parties, except as may be necessary to enforce the arbitrator's award, to comply with applicable law, or to pursue related legal proceedings.

Jury trial waiver. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND Dude Lemon LLC EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE. THIS WAIVER APPLIES WHETHER THE DISPUTE IS RESOLVED IN COURT OR THROUGH ARBITRATION.

You acknowledge that the Service may be subject to export control and sanctions laws and regulations of the United States and other jurisdictions, including but not limited to the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce, Bureau of Industry and Security, and the sanctions programs administered by OFAC.

You agree that you will not, directly or indirectly, export, re-export, transfer, or make available the Service or any related technology to any country, territory, entity, or person prohibited by applicable export control or sanctions laws without first obtaining all required government authorizations.

• You represent that you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. economic sanctions.
• You represent that you are not listed on any U.S. government restricted party list, including the OFAC Specially Designated Nationals and Blocked Persons List, the BIS Entity List, or any similar list maintained by other applicable governments.
• You agree not to use the Service for any purpose prohibited by applicable export control or sanctions laws, including the design, development, production, or stockpiling of weapons of mass destruction.

Violation of export control or sanctions laws may result in immediate termination of your account and may expose you to significant civil and criminal penalties. Dude Lemon LLC reserves the right to cooperate with government authorities investigating potential export control violations.

You agree that in connection with your use of the Service, you will comply with all applicable anti-corruption and anti-bribery laws, including but not limited to the U.S. Foreign Corrupt Practices Act (FCPA), the UK Bribery Act 2010, and any other applicable anti-corruption laws in the jurisdictions where you operate.

You represent and warrant that:

• You have not and will not offer, pay, promise, or authorize the payment of any money, gift, or anything of value to any government official, political party, or candidate for the purpose of influencing any act or decision to obtain or retain business or any improper advantage in connection with the Service.
• You have not and will not engage in any form of commercial bribery, kickbacks, or other corrupt business practices in connection with the Service.
• You will maintain accurate books and records that fairly reflect all transactions related to your use of the Service.

Any violation of anti-corruption or anti-bribery laws in connection with the Service may result in immediate termination of your account. You agree to indemnify Dude Lemon LLC against any claims, losses, or penalties arising from your violation of applicable anti-corruption laws.

If you are a unit or agency of the United States Government or a contractor acting on behalf of the United States Government, the following provisions apply:

The Service and all related documentation are "commercial items" as defined in 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. 12.212 (for civilian agencies) and 48 C.F.R. 227.7202 (for the Department of Defense). The Service is licensed to U.S. Government end users only as commercial items and with only those rights as are granted to all other end users under these Terms.

Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in these Terms and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable.

If a government agency has a need for rights not granted under these Terms, it must negotiate with Dude Lemon LLC to determine if there are acceptable terms for granting those rights, and a mutually acceptable written addendum specifically granting those rights must be included in any applicable agreement.

State and local government. State and local government entities may use the Service under these Terms subject to any additional requirements imposed by their own procurement regulations. We will cooperate in good faith with reasonable procurement requirements, but we are not obligated to modify these Terms to accommodate specific government procurement provisions unless mutually agreed upon in writing.

Government data handling. If you are a government entity, you represent that your use of the Service complies with all applicable government data handling, records retention, and public records requirements. We are not responsible for ensuring your compliance with government-specific data regulations.

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the party's reasonable control ("Force Majeure Event"). Force Majeure Events include, but are not limited to: natural disasters (including earthquakes, floods, hurricanes, and volcanic eruptions); pandemics or epidemics; acts of war, terrorism, or civil unrest; government actions, sanctions, or embargoes; labor disputes or strikes; failure of third-party services, including cloud infrastructure providers, internet service providers, and API providers; power outages; cyberattacks, including distributed denial-of-service attacks; and any other events of similar nature.

The affected party shall give prompt written notice to the other party of the Force Majeure Event and shall use commercially reasonable efforts to mitigate the effects of the event and resume performance as soon as practicable. If a Force Majeure Event continues for more than ninety (90) consecutive days, either party may terminate these Terms upon written notice to the other party.

For the avoidance of doubt, a Force Majeure Event does not excuse your obligation to pay fees that accrued prior to the Force Majeure Event, nor does it entitle you to a refund for any prepaid subscription period during which a Force Majeure Event occurs.

If a Force Majeure Event affects only a portion of the Service, the affected party shall continue to perform its obligations with respect to the unaffected portions. Upon cessation of the Force Majeure Event, the affected party shall promptly resume full performance of its obligations under these Terms.

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of Dude Lemon LLC. Any purported assignment, transfer, delegation, or sublicense in violation of this section shall be null and void.

Dude Lemon LLC may freely assign, transfer, or delegate these Terms or any of its rights or obligations hereunder without restriction and without your consent, including in connection with a merger, acquisition, reorganization, asset sale, or by operation of law. In the event of such assignment, Dude Lemon LLC will endeavor to provide notice to you, but failure to provide such notice shall not affect the validity of the assignment.

Subject to the restrictions on assignment set forth herein, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

For the avoidance of doubt, a change of control of your organization (such as a merger, acquisition, or change of majority ownership) is considered an assignment requiring our consent. If such a change of control occurs without our consent, we reserve the right to terminate your account.

These Terms are entered into solely between you and Dude Lemon LLC. Nothing in these Terms is intended to or shall confer any rights, benefits, or remedies upon any person or entity other than the parties hereto and their respective successors and permitted assigns.

No third party, including any team member, customer, end user, or connected third-party platform (such as Google, Apple, Yelp, or TripAdvisor), shall have any right to enforce any provision of these Terms as a third-party beneficiary or otherwise.

This clause does not affect the rights of Dude Lemon LLC's affiliates, officers, directors, employees, and agents to benefit from the limitation of liability and indemnification provisions of these Terms, which are intended to benefit such persons as express beneficiaries.

Notices from us to you. We may provide notices, disclosures, and communications to you through one or more of the following channels: (a) email sent to the address associated with your account; (b) in-app notifications within the Service; (c) prominent banners or announcements on the Service; or (d) through our website at https://reviewmankey.com. Notices sent by email are deemed received on the date the email is sent, provided that the email is not returned as undeliverable.

Notices from you to us. All notices, requests, and communications from you to Dude Lemon LLC under these Terms should be submitted through our contact page. You are responsible for ensuring that your contact information in your account settings is accurate and up-to-date.

Transactional communications. You agree to receive transactional communications related to the Service, including billing confirmations, payment receipts, account alerts, security notifications, and service announcements. These transactional communications are not marketing communications and cannot be opted out of while you maintain an active account.

Marketing communications. With your consent, we may send you marketing communications about new features, promotions, and other information related to the Service. You may opt out of marketing communications at any time through the unsubscribe mechanism included in each email or through your account settings.

The relationship between you and Dude Lemon LLC is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and Dude Lemon LLC.

Neither party has the authority to bind the other party or to incur any obligation on behalf of the other party. Neither party shall represent itself as an agent, partner, or representative of the other party.

Dude Lemon LLC personnel are not your employees, agents, or legal representatives. Any assistance, guidance, or support provided by Dude Lemon LLC personnel is provided in the capacity of an independent service provider, and Dude Lemon LLC assumes no responsibility for business decisions you make based on information or suggestions provided by our personnel.

Users of the Service are also independent of one another. No relationship of partnership, joint venture, employment, or agency exists between any users of the Service by virtue of their shared use of the platform.

The rights and remedies of Dude Lemon LLC under these Terms are cumulative and are not exclusive of any other rights or remedies available at law, in equity, or otherwise. The exercise of one remedy shall not preclude the exercise of any other remedy.

No failure or delay by Dude Lemon LLC in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. A waiver of any provision of these Terms must be in writing and signed by an authorized representative of Dude Lemon LLC to be effective.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties to the maximum extent possible. If such modification is not possible, the provision shall be deemed severed from these Terms, and the remaining provisions shall be interpreted as if the severed provision had never been included.

The section headings and titles used in these Terms are for convenience of reference only and shall not affect the meaning, interpretation, or construction of any provision of these Terms. The headings do not limit or expand the scope of any section and shall not be considered in interpreting these Terms.

Similarly, the use of numbered sections, bullet points, and other formatting conventions is for organizational purposes only and does not imply any hierarchical precedence or priority among the provisions of these Terms.

You acknowledge and agree that by clicking "I Agree," "Sign Up," "Create Account," or any similar button, or by accessing or using the Service, you are entering into a legally binding agreement with Dude Lemon LLC and are accepting all of the terms and conditions of these Terms.

You agree that your electronic acceptance of these Terms constitutes your signature and is equivalent to your handwritten signature for all purposes, including enforceability, under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), and any applicable state or international laws regarding electronic signatures and records.

These Terms may be accepted in electronic form by multiple parties, and each such electronic acceptance shall be deemed an original. All such electronic acceptances together shall constitute one and the same agreement.

We maintain records of your acceptance of these Terms, including the date, time, and method of acceptance. These records may be used as evidence of your acceptance in any legal proceeding.

The following sections of these Terms shall survive any termination or expiration of these Terms or your use of the Service, and shall continue to be binding and enforceable:

• AI-Generated Content (disclaimers and liability provisions)
• Data Ownership and Licensing (to the extent necessary for data handling post-termination)
• Intellectual Property
• Feedback and Suggestions
• Limitation of Liability
• Indemnification
• Disclaimer of Warranties
• Dispute Resolution
• Export Controls
• Anti-Corruption and Anti-Bribery
• Assignment and Delegation
• Third-Party Beneficiaries
• Relationship of Parties
• Cumulative Remedies
• Severability
• Survival (this section)
• Any other provisions that by their nature are intended to survive termination

Termination of these Terms shall not affect any rights, obligations, or liabilities that accrued prior to the effective date of termination.

The survival of these sections ensures that both parties remain protected and accountable for their respective obligations even after the termination of the business relationship. This includes, without limitation, any outstanding payment obligations, pending disputes, and claims arising from conduct during the term of the agreement.

These Terms, together with our Privacy Policy and any other legal notices, policies, or agreements published by Dude Lemon LLC on the Service, constitute the entire agreement between you and Dude Lemon LLC regarding your use of the Service. These Terms supersede all prior or contemporaneous communications, representations, proposals, commitments, and agreements, whether written or oral, between you and Dude Lemon LLC with respect to the subject matter hereof.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

In the event of a conflict between these Terms and any other agreement between you and Dude Lemon LLC (such as an enterprise agreement), the other agreement shall control to the extent of the conflict, and these Terms shall remain in effect for all matters not addressed by the other agreement.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. Both parties acknowledge that they have had the opportunity to review these Terms and have agreed to their provisions.

We reserve the right to modify, update, or replace these Terms at any time. Changes may be made for various reasons, including to reflect changes in the law, new features, changes in business practices, or to clarify existing provisions.

Material changes. For material changes to these Terms — including changes to pricing, payment terms, dispute resolution procedures, or any provisions that significantly affect your rights or obligations — we will provide at least thirty (30) days' advance notice before the changes take effect. Notice will be provided via email to the address associated with your account and/or through a prominent notice within the Service.

Non-material changes. For non-material changes, such as minor clarifications, formatting updates, or grammatical corrections, we may update these Terms without advance notice. The "Last updated" date at the top of this page will always reflect the most recent revision date.

Your acceptance of changes. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service and terminate your account before the changes take effect.

Previous versions. We may maintain an archive of previous versions of these Terms for reference. If you would like to review a previous version, please visit our contact page to request it.

We encourage you to review these Terms periodically. You can always find the most current version of these Terms at https://reviewmankey.com/terms.

If you have any questions, concerns, or feedback about these Terms of Service, or if you need to report a violation of these Terms, please contact us:

Dude Lemon LLC
Operating as ReviewMankey
Contact: Visit our contact page
Website: https://reviewmankey.com

We will endeavor to respond to all inquiries within a reasonable time frame. For urgent matters related to account security or abuse, please indicate the urgency in your message.

For legal notices, subpoenas, or formal legal process, please visit our contact page and indicate that your message requires attention from our legal team.