From setup to automated responses in four steps
Connect your review sources, configure AI workflows, manage daily operations, and track performance — all from one platform built for multi-location teams.
Connect review sources and locations
Connect supported sources, map businesses and locations, and centralize incoming reviews in one workspace.
- Google Business Profile and Trustpilot setup
- App Store and Play Store source setup
- Business and location mapping
Source
Google Business Profile
Source
Trustpilot
Source
Apple App Store
Source
Google Play Store
Location mapping
3 locationsResponse workflow
Approval rules
Required for 1-2 star reviews
Escalation
Route sensitive feedback to incidents
Brand voice preview
Configure AI response workflow
Set templates, brand tone, approvals, and escalation logic so teams follow a consistent response process.
- Prompt templates and brand voice
- Role-based approvals
- Severity-based incident routing
Run daily review operations
Triage feedback in a unified inbox, assign owners, draft responses, and manage incidents without context switching.
- Unified review inbox across all sources
- Assignments, notes, and internal threads
- Incident queue and status tracking
Review Inbox
Showing 4 of 23 pending reviews
View all →Avg response SLA
3h 24m
Open incidents
7
Active locations
24
Rating trend — last 10 weeks
+0.4 ↑Location breakdown
Track performance and improve
Monitor response SLA, rating movement, and sentiment trends across locations to improve quality over time.
- SLA and response-time monitoring
- Rating and sentiment trend reporting
- Location-level performance comparison
Start managing Google reviews across all your locations
Connect your first Google Business Profile, configure AI response rules, and try the full review management workflow free for 14 days.