Review management software pricing and plans
Affordable plans for Google, Trustpilot, and other key review channels with AI responses, incident workflows, and multi-location analytics. Start free for 14 days.
Starter
For small businesses getting started with review management.
Features
- Google Business Profile
- 1 account, 1 location
- 10 AI responses/mo
- 48h sync frequency
- 3 AI response styles
- Auto-respond enabled
- Customer capture — 50 customers/mo
- 20 review request emails/mo
- 1 drip sequence
- 3 audience rules
Pro
For growing businesses across multiple platforms.
Features
- Google Business Profile — 1 account, 3 locations
- Google Play Store — 1 app
- 200 AI responses/mo
- 24h sync frequency
- 10 AI response styles
- Competitor analysis — 2 per location
- Customer capture — 500 customers/mo
- 200 review request emails/mo
- 5 drip sequences
- 20 audience rules
Enterprise
For large organizations with unlimited platform access.
Features
- Google Business Profile — 1 account, 5 locations
- Google Play Store — 1 app
- Apple App Store — 1 app
- Yelp monitoring — 1 location
- Trustpilot monitoring — 1 profile
- TripAdvisor monitoring — 1 location
- 2,000 AI responses/mo
- 6h sync frequency
- 50 AI response styles
- Competitor analysis — 5 per location
- Customer capture — 5,000 customers/mo
- 2,000 review request emails/mo
- 20 drip sequences
- 100 audience rules
All plans include a 14-day free trial.
Compare review management features across plans
AI responses, multi-location dashboards, incident workflows, and analytics included in every plan. See the full feature comparison.
Google Business Profile
Monitor reviews from your Google Business locations
GBP locations monitored
Number of locations you can actively monitor and auto-respond to
Google Play Store
Monitor and respond to Play Store app reviews
Apple App Store
Monitor App Store reviews via App Store Connect API
Yelp
Monitor reviews from your Yelp business listings
Trustpilot
Monitor reviews from your Trustpilot business profile
TripAdvisor
Monitor reviews from your TripAdvisor listings
Competitor analysis
Track nearby competitors' ratings and reviews vs yours
Review sync frequency
How often we pull new reviews from connected platforms
Review history & analytics
Track trends, ratings, and sentiment over time
AI-generated responses
Contextual, on-brand replies crafted by AI
AI response styles
Pre-built tone and formatting rules that guide how AI crafts replies
Location-specific prompts
Tailor AI tone and messaging per location
Auto-respond
Automatically publish AI responses without manual approval
Sentiment analysis
AI detects tone, urgency, and customer intent
Response approval workflow
Require manual approval before AI responses are published
Manual action detection
AI automatically creates tasks from user reviews
Negative review alerts
Instant notifications for 1-2 star reviews
Incident tracking
Assign, resolve, and track review-related incidents
Team members
Invite colleagues to manage reviews together
Role-based access
Admin, editor, and viewer permission levels
Activity log
Full audit trail of who did what and when
Customer capture pixel
Embed a JavaScript pixel to automatically capture customers from checkout forms
Customers per month
Monthly limit for captured customers from your website forms
Review request emails
Send branded review request emails to captured customers
Custom email campaigns
Create multiple branded campaigns with custom colors, text, and buttons
Email open tracking
Track when recipients open your review request emails
Bounce & complaint handling
Automatic blacklisting of bounced and spam-reported email addresses
Send-time optimization
AI picks the optimal send hour for each recipient based on their open history
Frequency capping
Per-recipient send limits to prevent email fatigue
Drip sequences
Automated multi-step email sequences to nurture customers over time
URL-based audience rules
Target leads by checkout page using exact match, contains, or regex patterns
Webhook notifications
Push real-time events to configured webhook endpoints
Data export
Download reviews, analytics, and reports as CSV
Notification digest
Configurable daily or weekly email digest of review and incident activity
Activity audit log
Full audit trail of who did what and when across your team
Priority support
Faster response times and dedicated assistance
Try AI-powered review management free for 14 days
Connect Google, Trustpilot, Yelp, and TripAdvisor. Configure AI responses and manage reviews across all platforms and locations.
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