AI review management software for Google, Trustpilot, and more
Centralize reviews from every platform and location, draft AI-powered responses, benchmark against competitors, and turn customers into reviewers — all from one dashboard.
Built for restaurants, hotels, and hospitality brands
From single cafes to multi-location franchises, ReviewMankey helps hospitality teams take control of their online reputation across every review platform.
Review management features for multi-location teams
AI-powered response drafting, real-time monitoring across Google, Trustpilot, TripAdvisor, and app stores, competitor benchmarking, and automated review solicitation at scale.
AI-Powered Responses
Draft policy-aware, on-brand responses for Google, Trustpilot, and app reviews with human approval controls.
Real-Time Analytics
Track star rating trends, response coverage, and sentiment performance across every location.
Instant Alerts
Route 1-2 star reviews into incident workflows with clear owners, priorities, and follow-up tasks.
How automated review management works
Connect your review platforms, configure AI response rules, benchmark competitors, and manage operations across every location.
Connect review channels
Connect Google Business Profile, Trustpilot, TripAdvisor, and app store channels, then map every location and owner in one workspace.
Monitor and benchmark
Track incoming reviews, benchmark against competitors, and capture leads from your website automatically.
Respond with AI + approvals
Generate brand-consistent replies, send review request campaigns, and publish with workflow controls.
One workspace for every review workflow
Kanban boards, AI-drafted replies, and incident escalation — all in a single view.
Visual review pipeline
Drag reviews through Needs Reply, In Progress, and Resolved columns with full ownership tracking.
Waited 45 min, food was cold...
Parking situation is terrible...
Average experience, nothing special...
Great atmosphere, friendly...
Server was rude Saturday...
Loved the ambiance, great food...
Absolutely love the service!...
Best coffee in town!...
Really enjoyed the brunch menu...
Draft, approve, publish
AI generates tone-aware replies. One-click approve or edit before posting.
Auto-escalate bad reviews
Flag negative reviews, assign owners, track resolution.
One inbox for Google, Trustpilot, TripAdvisor, and app stores
Connect Trustpilot, TripAdvisor, and app store channels in minutes. Reviews sync automatically every 6 hours into your unified inbox alongside Google.
Google Business Profile
OAuth with full reply + AI drafting
Google Play Store
Developer API connection · Auto-sync
Trustpilot
Search and connect · Auto-sync
TripAdvisor
Paste URL to connect · Auto-sync
The booking flow was smooth and support replied quickly.
2hGreat atmosphere, friendly staff. Will come back.
3hNadia S.Smooth booking and excellent support from start to finish.
4hElena P.Waited 30 min despite reservation. Disappointing.
5h
Built for businesses that care about every customer interaction — from the first review to the thousandth.
Outperform competitors and grow reviews automatically
Benchmark your reputation against local competitors and turn every customer into a reviewer with automated email campaigns.
Know where you stand
Auto-discover competitors via Google Places. Track ratings, review volume, and market share.
Turn customers into reviewers
One pixel captures emails at checkout. Branded campaigns drive reviews automatically.
Enterprise-grade, from day one
Built-in tooling that most platforms charge extra for — or don't offer at all.
Full Audit Trail
Every action logged with who, what, and when. Exportable reports for compliance.
Webhook Integrations
Stream real-time events to Slack, CRM, or any HTTP endpoint.
4-Tier Sentiment Analysis
Classify every review as positive, neutral, negative, or very negative.
Incident Collaboration
Threaded comments on every incident for team discussion and resolution.
GDPR Data Controls
Data export, right-to-delete, consent tracking, and privacy-first architecture.
Drip Email Sequences
Multi-step automated campaigns with configurable delays and frequency caps.
Latest insights & guides
Actionable strategies for managing your online reputation across every platform.
How to Respond to Negative Google Reviews: Templates and Workflow Guide
Learn the proven response strategies, ready-to-use templates, and workflow practices that help multi-location teams turn negative Google reviews into trust signals.
How to Ask for Google Reviews: Policy-Safe Templates and Workflow
Learn exactly how to ask for Google reviews with compliant scripts, timing rules, and a repeatable workflow that helps teams grow review volume across locations.
Google Reviews Not Showing Up: 12 Causes and Fixes That Actually Work
Google reviews disappearing or delayed? Use this practical playbook to diagnose root causes, recover visibility, and prevent future review loss across locations.
Start managing your online reputation with AI today
Connect Google or Trustpilot, benchmark competitors, capture leads, and start your 14-day free trial.